Doorstep for ServiceTitan users

A branded customer portal built for ServiceTitan users

ServiceTitan powers your operations. Doorstep adds the white-labeled customer experience on top — the portal your homeowners open, with your name and logo on every screen.

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Doorstep is not a ServiceTitan replacement, and it does not natively sync with ServiceTitan yet. Keep running operations in ServiceTitan; import your customer list to Doorstep by CSV to give every homeowner a branded portal. Native ServiceTitan sync is on the roadmap.

The customer experience

What your customers get

Capability
ServiceTitan alone
With Doorstep
Whose brand the customer sees
Platform-branded customer touchpoints
100% your logo, name, and colors
How customers get in
Account / portal sign-in
Magic link by text — no app, no password
Service & equipment history
Lives in the operations platform
Visible to the customer in their portal
Rebooking a visit
Customer calls or books online
One tap in the portal → your team is notified
Review requests
Available within the platform
Automated, branded, after every completed job
Setup footprint
Enterprise implementation
Live within a day from a CSV import

Already on ServiceTitan? Bring your customers over.

Doorstep doesn't sync natively with ServiceTitan yet — but you can import your customer list by CSV and have every homeowner live on a branded portal within a day. Native ServiceTitan sync is on the roadmap. Your ServiceTitan field workflow stays exactly as it is.

FAQ

Common questions

Does Doorstep replace ServiceTitan?
No. ServiceTitan stays your operations platform. Doorstep adds a separate, branded customer-facing layer — a portal your homeowners use to see history, rebook, and pay, all under your name.
Does Doorstep integrate with ServiceTitan?
Not natively yet. Today you bring customers into Doorstep with a CSV import, and every homeowner gets a branded magic-link portal within a day. A native ServiceTitan integration is on our roadmap.
Why add Doorstep on top of ServiceTitan?
ServiceTitan is built to run operations at scale. Doorstep is built to make the customer experience fully yours — your logo on every screen, your name in every text — so repeat customers associate every visit with your business.
How do I get my customers into Doorstep?
Export your customer list from ServiceTitan and import it to Doorstep as a CSV. Doorstep sends each homeowner a branded magic-link portal by text. No app download, no passwords.
Do my customers need to download an app?
No. Doorstep is a web app delivered by a magic link in a text message — one tap, no account, no password, no App Store.

Put your brand in your customers’ pocket

$299 one-time setup. Month-to-month. Most contractors are live within a week.

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