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Housecall Pro

Housecall Pro runs the job. Doorstep keeps the customer.

Connect once and every HCP job that closes automatically delivers a branded customer portal — service history, invoices, reminders, and direct messaging under your company name.

Connect Housecall ProSee pricing

How the integration works

Housecall Pro closes the job. Doorstep handles the rest.

Step 01
Job completes in Housecall Pro

Doorstep receives the completed-job event from Housecall Pro via webhook within seconds of close.

Step 02
Customer record syncs

Contact details, job history, invoices, and payment status flow from HCP into the customer's portal automatically.

Step 03
Branded SMS sends automatically

New customers get a magic-link text with their portal. Returning customers see the new job added to their existing portal.

Step 04
Portal stays in sync with HCP

Invoice updates, new appointments, and payment confirmations in Housecall Pro sync to the portal in real time.

What you get

Doorstep features, automatically powered by Housecall Pro

Full HCP job history in the portal

Every Housecall Pro job — past and present — appears in the customer portal automatically. No calls, no manual entry.

HCP invoices and payment status

Invoice status from Housecall Pro syncs live to the portal. Customers see what's paid, what's due, and can message about billing.

Upcoming HCP appointments

Scheduled HCP jobs appear in the customer portal automatically. Doorstep sends SMS reminders 48 hours before each visit.

Live tech tracking from HCP dispatch

When your tech is dispatched in HCP, Doorstep sends a real-time ETA link. Customers stop calling 'where are you?'

Automated review requests

After every HCP job closes, Doorstep sends a review prompt automatically — more reviews with zero manual follow-up.

Entire HCP customer list back-filled

Doorstep invites your full HCP contact database on setup day. Every active customer gets a portal, not just new ones.

Setup

Connected in minutes

1
Sign up for Doorstep

Create your account and complete the $299 one-time setup. Your branded portal is configured with your logo and colors.

2
Connect Housecall Pro

Authorize Doorstep from your Housecall Pro account settings. The OAuth connection takes under 2 minutes.

3
Back-fill sends portal invitations

Doorstep syncs your entire HCP contact list and sends portal invitations to all active customers within 24 hours.

4
New HCP jobs auto-update portals

Every completed job in Housecall Pro triggers a portal update or invitation automatically going forward.

Start with Housecall Pro today

Sign up, connect your Housecall Pro account, and your customers start getting their portals within one business day.

Get started free

FAQ

Common questions

Is this an official Housecall Pro integration?
Doorstep connects to Housecall Pro via their public API and webhook system — the same integration layer used by other HCP-connected tools.
Will Doorstep change anything in Housecall Pro?
No. Doorstep only reads from Housecall Pro. Nothing is written back to your HCP account.
Do my existing HCP customers get portals or only new ones?
Both. Doorstep back-fills your full HCP contact list on setup day and sends portal invitations within 24 hours. New customers continue getting invited automatically.
What trades does this work for?
Any trade that uses Housecall Pro — HVAC, plumbing, electrical, pest control, cleaning, landscaping, and more. The portal is configured to show the job types relevant to your business.