Does Doorstep work with GoHighLevel sub-accounts?

Yes. Doorstep connects at the GHL sub-account level. Each location can have its own branded portal.

Will Doorstep write data back into my GoHighLevel account?

No. Doorstep only reads from GoHighLevel. Nothing is written back to your GHL account.

Which GoHighLevel pipeline stage triggers the customer portal invitation?

You configure the trigger stage during setup. Map any stage — "job complete," "invoice paid," or a custom stage — as the Doorstep trigger.

GoHighLevel

GHL manages your pipeline. Doorstep retains your customers.

Q: Do my existing GoHighLevel contacts automatically get Doorstep portals?

Yes. Doorstep back-fills your existing GHL contact list and sends portal invitations within 24 hours of setup.

Connect Doorstep to GoHighLevel and every contact that hits your "job complete" stage automatically gets a branded customer portal — service history, invoices, and a direct line to your team.

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How the integration works

GoHighLevel closes the job. Doorstep handles the rest.

Step 01

Contact stage updates in GHL

When a contact reaches your configured "closed" or "job complete" pipeline stage in GoHighLevel, Doorstep picks it up.

Step 02

Contact data syncs to Doorstep

Name, phone, job details, and invoice data flow from GHL into the customer's Doorstep portal automatically.

Step 03

Branded portal SMS sends

New contacts get a magic-link text. Returning contacts see their portal updated with the new job.

Step 04

Portal stays in sync with GHL

Pipeline updates, appointment changes, and invoice statuses in GHL reflect in the portal in real time.

What you get

Doorstep features, automatically powered by GoHighLevel

GHL contact history in the portal

Every closed job from GoHighLevel appears in the customer portal. Customers see their full history without calling your office.

GHL invoices and payment status

Invoice and payment status from GHL syncs to the portal. Customers see what they owe and can message about billing.

Upcoming GHL appointments

Scheduled appointments in GHL appear in the portal automatically. Doorstep sends SMS reminders 48 hours before each visit.

Live technician tracking

When a tech is dispatched, Doorstep sends a real-time ETA link. Customers track arrival without calling 'are you on your way?'

Post-job review automation

After every closed GHL stage, Doorstep sends a review request automatically — more 5-star reviews with no manual effort.

Entire GHL contact list back-filled

Doorstep invites your full GHL database on day one — not just future contacts. Your retention system goes live immediately.

Setup

Connected in minutes

Create your account and complete the $299 one-time setup. Your branded portal is configured to match your company.

Connect GoHighLevel

Authorize Doorstep from your GHL account settings. Map your 'job complete' pipeline stage so Doorstep knows when to trigger a portal.

Back-fill invites your GHL contacts

Doorstep syncs your existing GHL contact list and sends portal invitations automatically within 24 hours.

New stage changes auto-update portals

Every contact that hits your mapped stage triggers an automatic portal update or invitation going forward.

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FAQ

Common questions

Does Doorstep work with any GoHighLevel sub-account?

Yes. Doorstep connects at the sub-account level, so each location or business you manage in GHL can have its own branded portal.

Will Doorstep write anything back into GoHighLevel?

No. Doorstep reads contact, appointment, and invoice data from GHL. Nothing is written back to your GHL account.

Which GHL pipeline stage triggers the portal invitation?

You configure this during setup. Map any pipeline stage — "job complete," "invoice paid," or a custom stage — as the trigger.

Do my existing GHL contacts automatically get portals?

Yes. Doorstep back-fills your existing GHL contacts and sends branded portal invitations within 24 hours of setup.