Pool Service Companies

Show pool customers the work — and keep them on the plan

Give every pool owner a branded portal with their weekly service log, chemical readings, equipment records, and recurring plan. Zero logins. Zero app downloads.

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What your customers see

9:41
Welcome back
Hi, Brian
Crystal Clear Pools
Next visit
Weekly Pool Service
Today · 1:00 PM · Eddie V.
En Route · 2 stops away
Invoice
$140
Pay now →
Last visit
Leave review
Google · Yelp →
Recommended
Filter cartridge replacement — due next month
Home
Schedule
Messages
Account

How it works

From job close to rebook in 4 steps

Step 01
Weekly service logged in your CRM

Your tech closes the visit in Jobber, GoHighLevel, or Housecall Pro — Doorstep picks up the service log and chemistry the moment it lands.

Step 02
Customer gets a text

An automated SMS sends a magic link — your name, your logo, your portal. No password, no app download.

Step 03
They see the service and water chemistry

Chlorine, pH, alkalinity, last visit, equipment, and what was added — all waiting for them the first time they tap in.

Step 04
Recurring plan keeps them subscribed

Their weekly or monthly plan and autopay live in the portal. Customers see the value every week and stay on the route.

What’s included

Everything your customer needs in one place

Weekly service log & chemical readings

Every visit shows chlorine, pH, alkalinity, and what was added or adjusted. Customers see proof the pool was serviced — and stop texting to ask.

Recurring plans & autopay

Weekly and monthly service plans run on autopay through the portal. Predictable revenue, fewer lapsed accounts, no chasing checks.

Equipment records

Pump, filter, and heater models, serial numbers, install dates, and warranty expirations live in one tap — so customers stop calling to ask.

Seasonal open & close scheduling

Customers book their pool opening or winterizing close right from the portal. Appointments land straight in your CRM, on schedule.

Automated review prompts

After a standout visit or a completed open/close, Doorstep sends a review request. More 5-star reviews, less manual follow-up.

Invoice history & repair upsells

Every invoice lives in the portal, and one tap requests a filter cartridge swap or equipment repair. Customers see what they paid — and what they need next.

Ready to stop losing repeat customers?

Most contractors are live within a week. $299 one-time setup. Month-to-month, cancel any time.

Get started

FAQ

Common questions

Does my customer need to download anything?
No. The portal is a web app accessed by a magic link in a text message. One tap, no accounts, no passwords, no App Store.
Does Doorstep work with my existing pool service software?
Yes. Doorstep integrates with Jobber, GoHighLevel, and Housecall Pro out of the box. Customer records, service visits, and invoices sync automatically when visits close.
Can I customize the portal with my pool company branding?
Yes — your logo, company name, and brand colors appear on every screen. Customers see your brand, not "Doorstep."
How do weekly service logs, water chemistry, and recurring plans show up for the customer?
Each visit pushes the service log and chemical readings — chlorine, pH, alkalinity — straight into the portal. The customer sees what was tested, what was added, and their active weekly or monthly plan with autopay, all in one place.
What happens to customers I already have on my route?
Doorstep back-fills your existing contacts. Every active pool account gets a portal invitation within 24 hours of setup, not just new customers.