Dock & Piling Maintenance

Give waterfront owners proof their dock can take the next storm

Give every waterfront customer a branded portal with piling inspection photos, marine growth treatment history, and hurricane-season maintenance alerts. Zero logins. Zero app downloads.

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What your customers see

9:41
Welcome back
Hi, Bill
Anchor Point Marine
Next visit
Barnacle Removal
Today · 9:00 AM · Crew: Danny O.
En Route · 2 stops away
Invoice
$380
Pay now →
Last visit
Leave review
Google · Yelp →
Recommended
Anti-fouling coating — extends protection all season
Home
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Account

How it works

From job close to rebook in 4 steps

Step 01
Job closes in your CRM

Doorstep picks up the signal the moment a piling cleaning, inspection, or coating job is marked complete in Jobber, GoHighLevel, or JobNimbus.

Step 02
Customer gets a text

An automated SMS sends a magic link — your name, your logo, your portal. No password, no app download.

Step 03
They see their dock and pilings

Piling material, count, and structural condition — plus every inspection photo — all waiting for them the first time they tap in.

Step 04
Hurricane-season alerts bring them back

Pre-storm inspection nudges go out automatically ahead of tropical weather. Waterfront owners book the next visit straight through the portal.

What’s included

Everything your customer needs in one place

Dock & piling records on file

Wood, concrete, or fiberglass pilings, piling count, seawall/bulkhead, boat lift, and floating dock components — all tracked with install date and typical lifespan.

Inspection reports and before/after photos

Crack, rot, and structural findings attach to each piling record with before-and-after photos. Waterfront owners see the condition you documented, exactly as you left it.

Hurricane-season maintenance alerts

Doorstep automatically nudges customers ahead of tropical weather for a pre-storm inspection — putting your crew in front of the job before the storm does the damage.

Barnacle & marine growth treatment log

Every barnacle removal and anti-fouling coating application is logged, so customers see exactly when their pilings were last treated and when coverage runs out.

Permits & marine document storage

Permit and inspection documents for structural repairs live in the portal — available years later for insurance, resale, or code compliance, not lost in a drawer.

Invoice history & automated review prompts

Every invoice lives in the portal, and Doorstep sends a review request after each completed service — more 5-star reviews from waterfront owners who trust the work.

Ready to stop losing repeat customers?

Most contractors are live within a week. $299 one-time setup. Month-to-month, cancel any time.

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FAQ

Common questions

Does my customer need to download anything?
No. The portal is a web app accessed by a magic link in a text message. One tap, no accounts, no passwords, no App Store.
Does Doorstep work with my existing marine service software?
Yes. Doorstep integrates with Jobber, GoHighLevel, and JobNimbus out of the box. Customer records, jobs, and invoices sync automatically when a piling service closes.
Can I customize the portal with my company branding?
Yes — your logo, company name, and brand colors appear on every screen. Waterfront owners see your brand, not "Doorstep."
How do hurricane-season reminders and inspection records work?
Doorstep automatically flags customers for a pre-storm inspection nudge when tropical weather approaches. Inspection photos, crack and rot findings, and treatment history attach to each piling record so owners always have current documentation.
What happens to customers I already have in my CRM?
Doorstep back-fills your existing contacts. Every dock or piling account you have on record gets a portal invitation within 24 hours of setup, not just new jobs.