Pest Control Companies

Keep annual pest control customers past year one

Give every customer a branded portal with their full treatment history, upcoming quarterly dates, and a direct line to your team. Less churn. More referrals.

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What your customers see

9:41
Welcome back
Hi, Tom
Shield Pest Control
Next visit
Quarterly Treatment
Today · 9:00 AM · Luis M.
En Route · 2 stops away
Invoice
$120
Pay now →
Last visit
Leave review
Google · Yelp →
Recommended
Annual termite inspection — due next month
Home
Schedule
Messages
Account

How it works

From job close to rebook in 4 steps

Step 01
Treatment closes in your CRM

Doorstep picks up the completed service in Jobber, GoHighLevel, or Housecall Pro automatically.

Step 02
Customer gets a branded text

An SMS delivers a magic link to their portal — your name, your logo, no passwords or app downloads.

Step 03
They see their treatment history

Every quarterly service, the products applied, and the next scheduled visit — organized in one branded app.

Step 04
Quarterly reminders keep them subscribed

48 hours before each scheduled visit, Doorstep sends a reminder. Customers confirm without calling — cancellations drop.

What’s included

Everything your customer needs in one place

Treatment records per property

Every service date, target pest, and product applied logged per address. Customers see their history without calling your office.

Quarterly appointment reminders

Doorstep sends a branded reminder 48 hours before each quarterly visit. Customers confirm through the portal — no-show rates drop.

Annual plan and invoice history

Customers see exactly what's covered, what they've paid, and when their annual plan renews — reducing cancellations from confusion.

Service area and property notes

Log property-specific notes (entry codes, dog in yard, specific pest pressure areas). Your tech sees them before arrival.

Post-service review prompts

After every quarterly visit, Doorstep sends a review request at peak satisfaction — when the house smells fresh and the ants are gone.

Customer messaging

Customers report new activity or ask questions between visits through the portal. Your team responds without giving out personal numbers.

Ready to stop losing repeat customers?

Most contractors are live within a week. $299 one-time setup. Month-to-month, cancel any time.

Get started

FAQ

Common questions

Do my pest control customers need to download an app?
No. The portal is a web app opened by a magic link in a text message. No accounts, no App Store, no friction.
Does Doorstep work with my pest control software?
Doorstep integrates with Jobber, GoHighLevel, and Housecall Pro. Service records, appointments, and invoices sync automatically when jobs close.
Can customers confirm or reschedule their quarterly visit through the portal?
Yes. The pre-visit reminder includes a link that takes them straight to their appointment in the portal. Confirmations and reschedules sync back to your CRM.
How does Doorstep help with annual plan retention?
Customers who can see their full treatment history and upcoming service dates are less likely to cancel. Doorstep keeps them engaged between visits with reminders and an easy line to your team.
What does Doorstep cost for pest control companies?
A one-time $299 setup fee plus a monthly plan starting at $149/month. Most pest control companies go live within one week.