Linen Cleaning Companies

Keep every pickup on the route and every customer on the plan

Give every customer a branded portal with their pickup & delivery schedule, bundle tracking, and recurring plan. Zero logins. Zero app downloads.

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What your customers see

9:41
Welcome back
Hi, Nicole
Coastal Linen Service
Next visit
Standard Linen Pickup & Delivery
Today · 8:00 AM · Driver: Pat R.
En Route · 2 stops away
Invoice
$65
Pay now →
Last visit
Leave review
Google · Yelp →
Recommended
Add a guest bed set — back before your guests arrive
Home
Schedule
Messages
Account

How it works

From job close to rebook in 4 steps

Step 01
Order logged in your CRM

Your driver closes the pickup or delivery in Jobber, GoHighLevel, or JobNimbus — Doorstep picks up the order the moment it's marked complete.

Step 02
Customer gets a text

An automated SMS sends a magic link — your name, your logo, your portal. No password, no app download.

Step 03
They see their pickup & delivery

Bundle counts, pickup time, and delivery status — all waiting for them the first time they tap in.

Step 04
Recurring plan keeps them subscribed

Their standing pickup schedule lives in the portal. Customers see the next pickup date and full order history every cycle and stay on the route.

What’s included

Everything your customer needs in one place

Pickup & delivery scheduling

Every pickup and delivery is logged with date and status. Customers see when their bag was picked up and when it's coming back — and stop texting to ask.

Bundle tracking

Bedding bundles, towel bundles, duvets, and table linens are tracked by order. Customers see exactly what was picked up and what's in each delivery.

Recurring pickup plans

Standing weekly or monthly pickup plans are visible in the portal, alongside one-time and rush 24-hour turnaround orders.

Linen profile & standing preferences

Bed set sizes, fabric notes, and standing pickup preferences live in one place — so your team never has to ask twice.

Automated review prompts

After a completed delivery, Doorstep sends a review request. More 5-star reviews, less manual follow-up.

Invoice history & add-on upsells

Every invoice lives in the portal, and one tap adds a guest bed set, a duvet clean, or a second towel set to the next pickup.

Ready to stop losing repeat customers?

Most contractors are live within a week. $299 one-time setup. Month-to-month, cancel any time.

Get started

FAQ

Common questions

Does my customer need to download anything?
No. The portal is a web app accessed by a magic link in a text message. One tap, no accounts, no passwords, no App Store.
Does Doorstep work with my existing linen service software?
Yes. Doorstep integrates with Jobber, GoHighLevel, and JobNimbus out of the box. Customer records, orders, and invoices sync automatically when a pickup or delivery closes.
Can I customize the portal with my linen company branding?
Yes — your logo, company name, and brand colors appear on every screen. Customers see your brand, not "Doorstep."
How do pickups and bundle orders show up for the customer?
Each completed pickup or delivery pushes the order into the portal. The customer sees bundle counts, pickup and delivery times, and their standing recurring plan, all in one place.
What happens to customers I already have on my route?
Doorstep back-fills your existing contacts. Every active linen account gets a portal invitation within 24 hours of setup, not just new customers.