Effective date: June 1, 2026 · Odin Technology Group LLC d/b/a Doorstep
This Agency Agreement (“Agreement”) governs the relationship between Odin Technology Group LLC, a Florida limited liability company operating the Doorstep platform (“Doorstep,” “we,” “us,” or “our”), and any business or individual (“Agency”) that registers as an agency reseller on the Doorstep platform. This Agreement supplements and is incorporated into the Doorstep Contractor Terms of Service (“Contractor ToS”), which continues to apply. In the event of a conflict, this Agreement controls with respect to agency-specific matters.
Any access fee for use of the Agency dashboard and management tools is governed by a separate written agreement between the Agency and Doorstep. Doorstep does not charge, waive, or otherwise administer an Agency access fee through the platform billing system; all such terms — including amount, billing cadence, and any waivers or discounts — are established and invoiced under that separate agreement.
Doorstep pays the Agency a revenue share on subscription revenue from Managed Contractors attributed to the Agency — meaning contractors whose accounts were created through the Agency signup flow or explicitly assigned to the Agency by Doorstep in writing. Contractors who sign up independently and later request Agency management are attributed at Doorstep’s discretion. The standard terms are:
| Volume tier | Share rate | Basis |
|---|---|---|
| Standard (1–29 contractors) | 30% | Subscription MRR only |
| Volume (30+ contractors) | May be eligible to negotiate 33% — contact Doorstep | Subscription MRR only |
| Strategic (50+ or regional exclusivity) | Custom | Negotiated separately |
Revenue share applies to subscription revenue only. Setup fees ($299), SMS overage charges, and extra seat fees are excluded from the share calculation.
Annual subscriptions. For contractors on annual billing, 30% of the full annual subscription is paid to the Agency in month one. For example, a Growth annual contract ($2,028/yr) yields approximately $608 upfront to the Agency.
V1 payout mechanics. Revenue share in V1 is calculated and paid via manual monthly reconciliation. Doorstep will provide a monthly statement of Agency MRR and share calculation. Payouts are processed within 15 days of the statement date. Doorstep reserves the right to audit Agency-sourced contractor counts and adjust payouts accordingly.
As an Agency, you are responsible for:
Each Managed Contractor is an independent party with a direct contractual relationship with Doorstep under the Contractor ToS. The Agency is not a party to that contract and does not have authority to modify, waive, or create obligations under it. Doorstep may terminate or suspend a Managed Contractor independently for violations of the Contractor ToS without affecting the Agency’s account.
The Agency has no right to access the content of a Managed Contractor’s customer data beyond what is made available through the Agency dashboard for account management purposes.
The Agency dashboard provides visibility into Managed Contractor account data, including contractor business information and, where enabled, aggregated activity metrics. The Agency may not access individual homeowner Personal Data (as defined in the Doorstep DPA) beyond what is explicitly surfaced in the Agency dashboard for account management purposes.
Any Personal Data the Agency accesses through the Platform is subject to the Data Processing Agreement between Doorstep and each Managed Contractor. The Agency agrees to handle any such data in compliance with applicable privacy and data protection laws and not to use it for any purpose other than managing the Managed Contractor’s account on Doorstep. The Agency may not export, share, sell, or otherwise process homeowner Personal Data outside of the Doorstep platform.
Doorstep grants the Agency a limited, non-exclusive, non-transferable license to use Doorstep’s name, logo, and marketing materials solely to promote the Doorstep platform to prospective contractors. This license does not permit white-labeling or removal of Doorstep branding from any customer-facing surface.
You may describe yourself as a “Doorstep Authorized Agency” or “Doorstep Partner” during the term of this Agreement. You must cease using these designations immediately upon termination.
Revenue share rates, volume tier thresholds, and any commercial terms communicated to the Agency that are not publicly published on heydoorstep.com are confidential. The Agency agrees not to disclose these to contractors, competitors, or third parties. This obligation survives termination for three (3) years.
This Agreement begins when the Agency account is activated and continues until terminated. Either party may terminate with 30 days’ written notice. Doorstep may terminate immediately for material breach, misrepresentation to contractors, or violation of the Contractor ToS acceptable use provisions.
Upon termination: The Agency’s access to the Agency dashboard is revoked. Managed Contractors retain their individual Doorstep accounts and are transitioned to direct contractor accounts at their then-current plan pricing. Revenue share ceases on the termination date. Any unpaid share owed through the termination date will be paid in the final reconciliation within 30 days.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DOORSTEP’S TOTAL LIABILITY TO THE AGENCY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AGENCY ACCESS FEES PAID TO DOORSTEP IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00). THE LIABILITY EXCLUSIONS AND LIMITATIONS IN THE CONTRACTOR TOS APPLY EQUALLY TO THIS AGREEMENT.
This Agreement is governed by the laws of the State of Florida, without regard to conflict-of-law provisions. Before initiating arbitration, the disputing party must provide 30 days’ written notice and allow a good-faith resolution attempt. Unresolved disputes will be resolved by binding arbitration in St. Johns County, Florida under the AAA Commercial Arbitration Rules, consistent with the Contractor ToS.
Odin Technology Group LLC · 359 Zancara Street, St. Augustine, FL 32092 · support@heydoorstep.com · heydoorstep.com
Questions about this Agreement? Email support@heydoorstep.com.